Nüline Distribution inc. operates the nulinedistribution.com and fatboycanada.com websites (herein know as the Site).
The present contract is a binding agreement between the Site's user and Nüline Distribution Inc.)
PLEASE READ THESE TERMS AND CONDITIONS BEFORE YOU START NAVIGATING THE SITE.
To navigate nulinedistribution.com or fatboycanada.com, you must accept the terms and condition outlined in our contract in its entirety. From the time you start browsing, you are bound to this contract. You've thus recognized, read and understood these conditions and are bound to them. If you do not wish to be bound by this agreement, you can not use or make purchases from the Site.
If you do not want to be bound by this contract, do not navigate nulinedistribution.com and fatboycanada.com. The terms and conditions of this contract may change. In such case, the new agreement will enter in force automatically.
Accepting the terms and conditions
The terms and conditions herein apply to all online shops on nulinedistribution.com and fatboycanada.com.
Operational Location of the Site
Nüline Distribution inc. operates the Site from its offices located in Canada.
Ville Mont-Royal (QC)
Phone : 514-509-3682
Fax : 514-509-3692
Nüline Distribution inc. does not exclude the fact that element of this Site can be seen and used outside Canada. It is considered unlawful to navigate on this Site if your local law forbids it. Those who decide to use the Site do it of their own will and it is their responsibility to comply with the laws of their own country. All claims related to the Site and elements contained within, or stemming from using the Site, are overseen by the applicable laws inherent of the province of Quebec, Canada.
Restrictions Related to Use
Except as specified in one or another section of the Site, no element of the Site may be copied, reproduced, distributed, published, translated, downloaded, displayed or transmitted by any means, without prior written consent of Nüline Distribution inc. or the owner of the copyright. You are permitted to display or download Site elements, but only for non-commercial purposes and only as long as you do not modify these elements and you retain all copyright and other proprietary notices that they contain. All unauthorised use of the said content may conduct to criminal and/or penal legal action against the offender.
The Trademarks and logos used on the Site or displayed therein are either registered trademarks or not by Nüline Distribution inc. third party vendors. Nothing within the Site can be interpreted in a manner to allow the direct or indirect usage of a trademark displayed on the Site with prior written consent from the owner of said trademark.
All content regardless of its nature, be it textual, illustrations, pictures, images, or video, that are displayed in the Site and in the online stores are protected by copyright laws as well those laws associated with intellectual ownership and so, worldwide. Nothing from the Site or one of its online stores can be reproduced, copied, distributed, translated, downloaded, displayed or transmitted by any means without prior written consent from Nüline Distribution inc., the store involved, or the owner of the copyright. You are allowed to display or download elements from the Site or one of its stores, but only for non-commercial use and providing you do not modify the elements and that you retain all inherent notices of intellectual ownership contained therein. All unauthorised usage of said content may carry a civil legal suit and/or criminal prosecution.
Limitation of Liability
In no event will Nüline Distribution inc. or its affiliates, or any person or party involved in creating, producing or delivering this website, or on any site linked to this website, be liable in any manner whatsoever for any direct, incidental, consequential, (including lost profits, loss of business or data, business interruption, trading losses) indirect, special, exemplary or punitive damages arising out of or in an any way related to the website or any site linked to the website or your access, use or inability to use the website or any site linked to the website, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure. The above shall apply even if Nüline Distribution inc. or any third party has been advised of the possibility of such damages or losses.
Links to other companies
The Site and its stores may provide links to other corporate websites and other companies. The Site and its stores are in no way or matter responsible of verifying, assessing, or guarantying the websites content from these companies. Nülinedistribution.com and fatboycanada.com and its stores do not assume any responsibility for the acts, products, or content of the aforementioned or any third-party vendor. We recommend that you closely read their confidentiality declarations, terms & conditions as well as any other sales condition.
If you are registered on the Site, you are responsible of maintaining the confidentiality of your identity, your account, your password, limit access to your computer, and you are also of assuming the responsibility of the completed transactions in your account with the protection of a password. In the case where the confidentiality of this information is compromised, please advise our service as soon as possible in order to avoid any fraudulent usage of your virtual identity on the Site. Nüline Distribution inc. will not be held responsible for any loss or damage ensuing from non-respect of the security measures detailed in this section.
Furthermore, if you are aged less than 18 years, you cannot use the Site without the permission of a parent or tutor.
We recommend that you read closely the responsibility limitations contained in these terms & conditions to clearly understand the extent of your responsibilities when using the Site.
Authorisation and access to the Site
Nüline Distribution inc. provides you with a limited authorisation to access the Site and use it on a personal basis, but without downloading it (except to keep some pages in memory) or modifying it, even partially, unless you have been granted written permission to do so by Nüline Distribution inc. This authorisation excludes: the resale or commercial usage of the Site, of its content or content of its stores; the utilisation of product lists, descriptions or prices; all utilisation derived from the Site or its content; all downloads or copies of information regarding accounts for the benefit of a third party; any utilisation of exploration, collection, or data extraction tools. The Site cannot be reproduced, in part or in whole, copied, resold, visited, or exploited for commercial ends without the written consent of Nüline Distribution inc. You do not have the authorisation to use meta tags or any other hidden text that use the name or registered trademarks of Nüline Distribution inc. without the written consent of Nüline Distribution inc. However, you may create a hypertext link that leads to the nulinedistribution.com ou fatboycanada.com or one of its stores home page as long as this link does not present Nüline Distribution inc., its affiliates, its stores, its products, or services in a fraudulent, false, defamatory or otherwise prejudicial way.
The present contract related to the terms and conditions are governed by Quebec's applicable laws. You recognize by these conditions that all litigation that might ensue from or be associated with using the services and websites of Nüline Distribution inc. are governed by the jurisdiction of the courts of Montreal, province of Quebec.
By the present agreement, you agree not to enact a fact or cause on behalf of Nüline Distribution inc. in the case wherein a lawsuit is launched against the said Company following the violation of the aforementioned terms & conditions by you or any other person who used your account on nulinedistribution.com or fatboycanada.com.
Acts of God
Nüline Distribution inc. shall not be held liable for non-performance, in whole or in part, of any of its obligations whatsoever toward you, nor for damages or losses you may suffer, if such non-performance, damages or losses result from an Act of God or from circumstances beyond its control.
Nüline Distribution inc. tries to insure the protection of the information transmitted through the internet as well as respecting privacy and thus, rigorously controls the way by which personal information is used and transmitted. The present Declaration of Confidentiality details the protection policy related to personal data from nulinedistribution.com or fatboycanada.com. By using the nulinedistribution.com or fatboycanada.com site, you accept to comply with the practices detailed in this Declaration of Confidentiality and Security.
Data that Nüline Distribution inc. collects about its customers
In the advent of a purchase or during the registration to a newsletter or for a contest, Nüline Distribution inc. demands that you transmit your name, address, email address and few other details.
The information that Nüline Distribution inc. collects about you allows it to customize and constantly improve services provided. This information follows the following schedule:
- Information that you provide: We receive and save all information that you have entered in the website or that you may have supplied by other means. We will use the collected data in order to, notably, answer your requests, prepare suggestions for you, offer customized purchasing, improve our stores, and contact you. Payment information (method of payment, credit card number, etc.) are entered only on Paypal Webiste and, when appropriate, stored by Paypal.
- Information coming from other sources: It is possible that we may receive data about you from other sources and that we assign this information to your account.
Transmitting collected information
The information that is gathered by Nüline Distribution inc. on you is confidential and shall solely be used by Nüline Distribution inc., which allow Nüline Distribution inc. to process your orders, to contact you, to customize its relationship with you and, if you agree, to occasionally send you information about the Site and its products. Nüline Distribution inc. wish to specify that its suppliers or partners will not at any time be allowed to access your confidential information. Furthermore, Nüline Distribution inc. does not sell user lists. You have the choice to no longer receive information pertaining to Nüline Distribution inc., its stores and products by specifying it by mail.
Protection of personal information
Nüline Distribution inc. has implemented state-of-the-art security measures in order to protect you against loss or unauthorised use of customer information. Nüline Distriubtion Inc. doesn't store any payment information. Payments are processed by Paypal and Paypal is responsible for the protection of your payment information.
However, no security mechanism is perfect and you must be aware that you are always at some level of risk that personal information transmitted to Nüline Distribution inc. may be disclosed without fault on the part of Nüline Distribution inc. and without your consent. Nüline Distribution inc. declines all responsibility regarding forwarded confidential information, except in case of negligence on the part of Nüline Distribution inc.
Nüline Distribution inc. reserves the right to modify this policy at any time. Nüline Distribution inc. also reserves the right to transmit personal information about you to the extent Nüline Distribution inc. must do so under the law or so as to protect the copyright of the site or those of its users, partners or suppliers.
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Telltales are harmless in that they cannot extract information from your hard disk, over which you have full control. Nüline Distribution inc. uses telltales mainly in order to determine traffic on the site and to personalise the future use you make of the site. This technology does not systematically place personal information about you at Nüline Distribution inc.'s disposal. It is always possible to no longer be subject to cookies by modifying your computer's configuration.
Controlling personal information
Nüline Distribution inc. websites don't have any user profiles for the time being. In the future, when such profiles are available, you will be able to validate or modify at any time your personal information; these procedures may also be completed by directly contacting Nüline Distribution inc. customer service desk. However, if you wish to have yourself removed from Nüline Distribution inc.'s list of customers, you must contact Nüline Distribution inc. customer service.
The safety of teenagers and children on the internet
More and more children and teenagers are using the Internet and benefit from its advantages. However, as in the case of any other environment, they can be victims of crime and exploitation since they are vulnerable. This is why we strongly suggest to monitor what your teenagers and children are doing over the Internet and keep them informed about security and common sense. Such measures often help to avoid that your children or teenagers are victims of harassment or other criminal intents. In order to limit the risk to which your children and teenagers might be exposed their use of the Internet service should be reasonably monitored. Your children or teenagers must be aware that they should not provide any personal information such as their name, phone number or address over forums and blogs. It is important that your children and teenagers be encouraged to convey their worries when they receive messages that make them feel uncomfortable or shocked. These suggestions will help your children and teenagers to browse the internet appropriately and will allow you to ensure that your children and teenagers benefit from all the components that the service provides to enrich their growth.
Security and Efficiency of the Network
Nüline Distribution inc. does not guarantee the efficiency, or total security. It is possible that a hacker manages to intrude in the server. It is thus important that you keep in mind before USING YOUR IDENTITY TO BROWSE THE SITE OR COMPLETE TRANSACTIONS on the Site that a malicious person may access the servers on Nüline Distribution inc. sites and on its payment service provider Paypal and use the information about you or any other person on the site to his or her own end. IN NO CASE will Nüline Distribution inc. and its administrators be held accountable for acts of computer piracy, nor be blamed for whatever damage or lost associated with a customer of the Site. Nüline Distribution inc. may have occasional outages and programming errors may be provoked by updates or events independent of the will of the administrators. No administrator or member of the organization can be held accountable if a member is unable to browse through the Site, regardless of the reason preventing such activity from taking place (misunderstanding, defective telephone line, modem incompatibility, broken cable, bad configuration, wrong browser, etc.). At the moment when you complete your online purchases, you can verify if you are in secure mode by looking at the URL (web address) and ensuring that it begins with https :// instead of http ://
The icon displayed at the bottom of the browse window that looks like a padlock confirms that you are in secure mode, as seen in the example below.
Links to other sites
The Site includes links to web sites operated by other companies. When you click on these links, you leave the Nüline Distribution inc.'s Site. Nüline Distribution inc. has no control over the operation of these sites, and nulinedistribution.com or fatboycanada.com does not in any way whatsoever, accept liability beyond the fact these Web sites are listed and linked to Nüline Distribution inc. Any personal information that you transmit through these sites is subject to the personal information protection policies of each of these sites. We recommend that you pay careful attention to the personal information protection policies of these sites.
Conditions in accepting an order
The reception of an order confirmation e-mail does not automatically imply that Nüline Distribution inc. accepts the order and it doesn't represent an acceptation of the order from Nüline Distribution inc.
Nüline Distribution inc. does keep at all time, the right, without prior notice, to refuse to deal with a customer and/or limit quantities of an ordered item. At any times, Nüline Distribution inc. might need to complete a background check on client's identity and credit prior to accept to fulfill an order.
Order Modifications & Cancellations
If you need to cancel or modify your order, please contact us within 24 hours after placing it. If the order has already been shipped, it will neither be possible to cancel nor make changes. In that event, you can return the item within our 10-day return policy.
The Civic Code of Quebec and the Consumer Protection Law provides legal guarantees namely related to hidden defects as well as usage of sold goods. These legal guarantees also apply to this sale.
This guarantee can in no way hinder, or suppress the legal guarantee provided by the manufacturer when there is one.
Out of stock items
An item that is back order means that the product is currently unavailable. It is possible that the order is being processed with one of our suppliers, out of stock, recalled, or discontinued, if so, you shall be advised.
Nüline Distribution inc. displays all the items that can be ordered from either one of our suppliers. It must be noted though that these items may not be in stock in one of our stores or the website. In the case where Nüline Distribution inc. must wait for one of the out-of-stock items becomes available, it is possible that your order be held back prior to expedition.
Nüline Distribution inc. does in no way guarantee that the items displayed on its site are available. At anytime prior to Nüline Distribution inc. reception of the item, you can cancel the order by calling our Customer Service Department.
Nüline Distribution inc. will in no way be held liable for any damage that you may experience due to the out-of-stock item.
Nüline Distribution inc. and its partners do everything in their power to ensure that the information on the site is as accurate as possible. However, Nüline Distribution inc. does not guarantee that the product descriptions or any other content on the Site are accurate, complete, reliable, up to date, or exempt of errors. If a product proposed on the Site does not comply with the description, your only recourse is to return it in its original state.
The prices of our products are displayed in Canadian currency and the applicable taxes are added to the amount. All orders, regardless of their origin, are payable in Canadian currency. Nüline Distribution inc. retains the right to modify its prices at any time. Products are always billed on the basis of the amounts in effect at the time when the order is recorded.
Nüline Distribution inc. calculates the taxes based upon the address where the order will be shipped. For an order shipped in Canada, the taxes depend upon the province; for example, for Quebec, the added taxes are QST (Quebec Sales Tax) and the GST (Goods & Services Taxes).
The payment of your purchased items must be completed through the payment web site Paypal. The proposed fees must be covered in accordance with the payment procedure in effect. The customer accepts to cover the total cost as well as additional fees of the purchased item, including taxes. Nüline Distribution inc. can modify the price after having advised the customer. The customer is the sole responsible of the actual payment of the purchased item. Nüline Distribution inc. is not responsible of payment problems related to operation of e-commerce services from Paypal.
Risk of a lost item
All purchases completed on the Site are done so in accordance with the shipping contract. This means that the risk of losing an item and property rights associated with the item are transferred to you at the moment when we remit the item to the carrier.
Shipping rates and delivery estimates
Shipping rates are calculated in accordance with the recipient's address, the weight, size of the item you have purchased and shipping method. You will be able to consult the charges prior to confirming your order.
Please note that you are responsible in providing us with a valid address where someone will be available to receive and sign for your order. After two failed deliveries, Nüline Distribution will have to charge an additional $10.
Expected delivery dates vary depending upon the actual destination and the delivery method. Estimated delivery time is :
You can also add a one-to-three day period for processing your order. Please anticipate an additional wait time if your products are out of stock or if they are missing. In the event that we must wait for an item to arrive, it is possible the item will be held for a few days before it is expedited.
Shipping outside of Canada
Yes you can, but for all products that are delivered outside of Canada, you are responsible for all custom fees as well as export fess.
You have up to ten (10) days from its reception to return a product to Nüline Distribution inc. for either a refund or an exchange excluding shipping and handling costs.
The product or products must be returned at the following address:
Retours Nüline Distribution inc.
8154 ch. Devonshire
Mont-Royal, Québec, Canada
All returns require pre-authorization, so please contact us to receive instructions prior to sending back your merchandise.
Items returned must be:
- postmarked within 10 days of receipt
- in their original condition
- in their original packaging, complete with all tags and instructions
We also ask that a copy of your official receipt and a note with the reason of the return be included with the item(s) your are returning.
After the return is received and processed, you will be refunded the purchase price of the item(s) in the same form in which you paid for it. You are responsible for all shipping costs associated with returning the item and for handling fees of 20$.
You will receive a refund once the product is received in the warehouse and the merchandise has been inspected. Please allow 2 to 3 weeks after your request for processing.
Please contact us within 24 hours if your order arrives damaged (this time limit is required for insurance purposes). We will ensure your item is being repaired or replaced in a timely manner at no extra cost to you.
We ask that you inspect the packaging and items immediately upon receipt and indicate on the packaging and/or paperwork if there is visible damage. You may also choose to refuse delivery of the item(s) if the damage appears to be severe.
In order to process your claim, please send us 1 to 3 low-resolution digital photos including one photo of the box that the item shipped in, to email@example.com. Make sure to keep all of the original packaging material.
All Fatboy® products are guaranteed against all manufacturing defect for a period of 6 months. It will be our pleasure to replace any Fatboy® product that has a manufacturing defect for a period of 6 months. The product will be replaced against an equivalent product or a credit note will be issued.
Care and maintenance
In order to give you Fatboy® a long life and benefits from all the pleasures it provides we recommend the following care and maintenance:
- Heat: Keep away your Fatboy® from any exposure to high temperature heat including: fire places, flames, candles, BBQ, lighter, any type of heaters, ...
- Cuts: Be careful with all sharp objects and tools. Be careful with sharp tables and doors corners.
- Excess sun exposure: Be careful with extended exposure to sun. Indoor Fatboy® are not treated to resist powerful UV rays. Color may fade with long exposure to bright sun. It is recommended not to leave it outside and to move away from highly exposed windows.
- Excess of water: Fatboy® are water repellent, but not waterproof. They should not be thrown in a pool and should not be exposed during heavy rain. Covers cannot be machine washed.
- Outdoor Fatboy® are also water resistant, however it is recommended to protect them from heavy rain.
Your Fatboy® has received a special treatment to protect is against stains and to be water repellent, however it's tolerance should not be exceeded. To clean your Fatboy, use a sponge with lukewarm water, you may use a soft soap with a soft brush. Abrasive or metallic brush should not be used.
No return or refund will be accepted for inappropriate use or bad maintenance.